If you have received an item ordered on or after November 4,
2013, then your purchase is not returnable. Rain Collection is closing and will
not process returns for merchandise ordered beyond this date.
If you have received an item ordered between October 5,
2013, and November 3, 2013, then your purchase is still eligible for return.
Please note that your refund will cover the merchandise price only; delivery
and processing charges will not be refunded. All returned merchandise must
include the original receipt and each returned item must be in its original
condition and packaging.
Return the package
to us via Express Courier or insured parcel post.
returns and exchanges to:
2122 Palmer Drive
Schaumburg, IL 60173
SHIPPING ERRORS OR
In the event that we processed an order incorrectly or you
received an item that has been damaged in transit, it must be reported within
48 hours of receiving the shipment. Please contact customer service at
877.303.0553 to facilitate your return.
If you have questions or need assistance regarding your
order please contact us at 877.303.0553 or contact us via email at firstname.lastname@example.org.
We appreciate having had your business over the last 10+