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Welcome, Guest
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USA Shipping and Order Tracking
See our International Shipping page for more details.
Incorrect Shipping Address Provided
Orders that are shipped to a provided incorrect address are subject to all actual shipping charges (including orders qualifying for special shipping promotions). Once we receive the package back in our facilities, we will issue a credit to the original credit card for the purchase price less the shipping cost. Requests for packages to be shipped again will be subject to shipping charges.
Current Shipping Promotion
Rain Collection is currently offering Free Standard Shipping on Orders Over $75 to the 48 contiguous states. No coupon is required for this promotion. It will be applied automatically to any order that has a subtotal of $75.01 or higher.
Rain orders received Monday through Friday are typically shipped within 24 hours on all in-stock merchandise. Most weekend orders are processed the next business day. Rain uses Federal Express for delivery of most merchandise. All shipments are shipped and delivered on business days only. Weekends and holidays may interfere with the time of delivery on a ground or express shipment and do not count as transport days. If your shipment will be shipped over a holiday weekend, please contact our customer service team to confirm shipping and expected delivery dates. Any orders placed for Second Day Delivery or Next Day Delivery must be received by 11:00AM CST to ship the same day. All Second Day Delivery and Next Day Delivery orders require a physical street address for shipping. Saturday delivery available upon request for an additional fee. These orders cannot be shipped to a PO Box.
Standard ground delivery time averages between 2-5 business days within the 48 contiguous states. Our standard carriers require a physical street address and telephone number. Items ordered together do not always arrive together. All standard delivery charges will be applied to the first of multiple shipments.
A non-refundable deposit will be taken at the time of ordering a custom manufactured product. Since a piece is being made custom to your specifications, made to order products cannot be canceled unless it is done within 3 days of placing the original order.
Shipping Rates for 48 States:
| Merchandise
Total | Standard Shipping | 2 Day Shipping | Next Day Shipping |
| Up to $25.00 | $5.95 | $21.95 | $33.95 |
| $25.01 - $50.00 | $7.95 | $24.00 | $36.00 |
| $50.01 - $75.00 | $9.95 | $27.00 | $39.00 |
| $75.01 - $100.00 | $11.95 | $29.00 | $41.00 |
| $100.01 - $150.00 | $13.95 | $32.00 | $44.00 |
| $150.01 - $200.00 | $16.95 |
$35.00 | $47.00 |
| $200.01 and
above | 10% | 10% + $15.00 | 10% + $27.00 |
Exceptions:
Shipments to Alaska and Hawaii addresses will take additional time. There is also an additional $12.00 shipping charge for items traveling to these destinations. Shipping times indicated above do not include processing times. While most in-stock items ship within 24 hours of ordering, some orders may take up to 48 hours to process. All orders with shipment destinations to Alaska and Hawaii require a physical street address. We are unable to ship to PO Boxes in these areas. We do not ship on Saturdays, Sundays, or U.S. holidays.
International Shipping
See our International Shipping page for more details.
Incorrect Shipping Address Provided
Orders that are shipped to a provided incorrect address are subject to all actual shipping charges (including orders qualifying for special shipping promotions). Once we receive the package back in our facilities, we will issue a credit to the original credit card for the purchase price less the shipping cost. Requests for packages to be shipped again will be subject to shipping charges.
Current Shipping Promotion
Rain Collection is currently offering Free Standard Shipping on Orders Over $75 to the 48 contiguous states. No coupon is required for this promotion. It will be applied automatically to any order that has a subtotal of $75.01 or higher.
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