USA Shipping and Order Tracking
Rain orders received Monday through Friday are typically shipped within
24 hours on all in-stock merchandise. Most weekend orders are processed
the next business day. Rain uses Federal Express for delivery of most
merchandise. All shipments are shipped and delivered on business days only. Weekends
and holidays may interfere with the time of delivery on a ground or
express shipment and do not count as transport days. If your shipment
will be shipped over a holiday weekend, please contact our customer
service team to confirm shipping and expected delivery dates. Any orders
placed for Second Day Delivery or Next Day Delivery must be received by
11:00AM CST to ship the same day. All Second Day Delivery and Next Day
Delivery orders require a physical street address for shipping. Saturday
delivery available upon request for an additional fee. These orders
cannot be shipped to a PO Box.
Standard ground delivery
time averages between 2-5 business days within the 48 contiguous states. Our standard carriers
require a physical street address and telephone number. Items ordered
together do not always arrive together. All standard delivery charges
will be applied to the first of multiple shipments.
A non-refundable deposit will be taken at the time of ordering
a custom manufactured product. Since a piece is being made custom to
your specifications, made to order products cannot be canceled unless
it is done within 3 days of placing the original order.
Shipping Rates for 48 States:
|Next Day Shipping|
|$25.01 - $50.00
||$7.95 ||$24.00 ||$36.00|
|$75.01 - $100.00
||$11.95 ||$29.00 ||$41.00|
|$150.01 - $200.00
above ||10% ||10% + $15.00 ||10% + $27.00|
Shipments to Alaska and Hawaii
addresses will take additional time. There is also an additional
charge for items traveling to these destinations. Shipping times
indicated above do not include processing times.
While most in-stock items ship within 24 hours of ordering, some orders
may take up to 48 hours to process. All orders with shipment
destinations to Alaska and Hawaii require a physical street address. We
are unable to ship to PO Boxes in these areas. We do not ship on
Sundays, or U.S. holidays.
See our International Shipping page
for more details.Incorrect Shipping Address Provided
Orders that are shipped to a provided incorrect address are subject to all actual
shipping charges (including orders qualifying for special shipping promotions). Once we receive the
package back in our facilities, we will issue a credit to the original
credit card for the purchase price less the shipping cost. Requests for
packages to be shipped again will be subject to shipping charges.Current Shipping Promotion
Rain Collection is currently offering Free Standard Shipping on Orders Over $75 to the 48 contiguous states. No coupon is required for this promotion. It will be applied automatically to any order that has a subtotal of $75.01 or higher.